Website widget

Put your agent on your website — chat, or a voice call straight from the browser — with one script tag.

The website widget puts an agent on any page: visitors can chat with it, or talk to it from the browser without dialling a number.

Adding it to a page

Create a widget in the dashboard, style it, and copy its embed script. It looks like this:

<script
  src="https://kilevel.com/kitalk-widget.js"
  data-public-id="kw_your_widget_id"
  async
></script>

Paste it before the closing </body> tag. The widget appears as a launcher in the corner of the page.

Optional attributes

data-contact-name / data-contact-email / data-contact-phonestring

Pass what you already know about a signed-in visitor, so the agent does not have to ask.

data-start-opentrue | false

Open the widget as soon as the page loads.

data-container-idelement id

Render the widget inside an element on your page instead of as a floating launcher — for a dedicated contact page, for example. data-container-scale sizes it.

Behaviour

Allowed websites — restrict which origins may embed the widget, up to ten. Leave the list empty to allow any site.
Opening on its own — open after a number of seconds on the page, or once the visitor has scrolled a given share of it. Neither applies to a widget rendered inside a container.
Cookie notice — an accept/dismiss bar in the widget footer, for sites that need to inform visitors about cookie use.
Branding — colours, avatar, launcher icon and all visible texts are yours to set, and the dashboard shows a live preview.

Tip

Restrict allowed websites before you go live. A widget ID is public by nature — it sits in your page source — and the allow-list is what stops another site from using your agent.

Capacity

Website chats count toward your workspace's chat limit — see Concurrency and limits.