Slack
Post call results and alerts to Slack channels, and hold conversations with your flows inside Slack.
Connect a Slack workspace to bring Kilevel into the place your team already works.
Notifications
Post to a channel from an automation: a summary of every escalated call, a daily campaign report, an alert when a caller asks for a manager.
Monitoring
Slack can be used to follow what your agents are doing — a stream of notable events in a channel of your choice.
Conversations
Slack is also a channel a flow can hold a conversation on, alongside WhatsApp, SMS and email. See Messaging channels.