Calendars and booking
Let an agent check availability and book appointments in Google Calendar, Cal.com, Calendly or Kilevel's own booking calendar.
Booking is the most common thing a voice agent does. Choose a booking provider for a flow, and the agent gets the tools to check availability and book a slot during the conversation.
Providers
| Provider | What the agent can do |
|---|---|
| Kilevel CRM | Book into Kilevel's built-in calendar, with public booking pages |
| Google Calendar | Check free time and create events |
| Cal.com | Check availability and book through your event types |
| Calendly | Check availability and book through your event types |
Setting it up
- Connect the calendar account in your workspace integrations.
- In the flow, choose the booking provider and the connection to use.
- The availability and booking tools are added to the flow for you.
Tip
Tell the agent in its instructions how you want slots offered — "offer two options", "prefer mornings" — the booking tools handle the calendar, the instructions handle the conversation.
Time zones and confirmation
Confirm the date and time back to the caller before booking, especially across time zones. A dedicated collect-and-confirm step on the canvas makes that deterministic rather than something the prompt has to remember. See Flows and agents.